This event is sponsored by Southwest Trane. Complimentary refreshments will be provided. Please RSVP.
Active Listening and Styles of Communication
Role-playing by the audience will assist in visualizing aspects of adverse responses. This will set the stage to define and exercise active listening techniques. Active or empathetic listening is essential to effective communication and group dynamics.
Principles of Leadership and Group Dynamics
Effective leadership is essential in committee work. The distinctions between management and leadership are brought forth, together with major concepts defining effective leadership. Concepts of group dynamics, including non-verbal communication styles are also presented.
Victor W. Goldschmidt, Emeritus Mechanical Engineering Professor, served at Purdue University from 1964 through 2000. He is currently serving as a Leelanau County Planning Commissioner as well as a facilitator and engineering consultant. During his 36 years at Purdue University, Mr. Goldschmidt was responsible for educating mechanical engineering students, including the direction of graduate research in the HVAC area. He is trained as a Synectics (special brainstorming) facilitator and is currently engaged in the development of strategic plans and problem solving sessions. A past ASHRAE Director-at-Large, he also has served as a member of Publishing and Technology Councils. He is an ASHRAE Distinguished Service Award recipient and Fellow, as well as Honorary Member of IIR, ACAIRE, ASURVAC and AAF. He resides in North Michigan, above Traverse City.